Appointments
Appointments are recommended, especially for detailed nail art. Walk ins are welcome based on availability. All online bookings are requests until the salon confirms them.
Policies
Salon Policies
These policies are editable by the salon. No cancellation fees or penalties are applied unless the salon adds them.
Late Arrivals
Please contact the salon if you are running late. Depending on the schedule, a late arrival may need to be adjusted or rescheduled.
Cancellations
We ask that you let the salon know as soon as possible if you cannot keep your appointment so the time can be offered to another client.
No Shows
Repeated missed appointments may affect future scheduling. This section is editable by the salon.
Design Pricing
Listed prices are starting prices. Final pricing depends on length, shape, design detail, enhancements and service complexity, and is confirmed in the salon.
Repairs
Nail repairs are available as a service. Please contact the salon if you have an issue with a recent set so it can be reviewed.
Children and Guests
For the comfort and safety of everyone in the salon, please limit additional guests during your service. This section is editable by the salon.
Refunds
Refund terms are set by the salon. Please speak with your nail tech before leaving if you are unhappy with your service so it can be addressed.
Payment Methods
Listed prices include card payments. Cash customers receive a discount at checkout.
Service Refusal Policy
Watervliet Nail Expo reserves the right to refuse service in situations involving disruptive, aggressive, loud, or abusive behavior, in order to maintain a safe and comfortable environment for clients and staff.